Common questions about shipping, returns, payment methods, and more.

FAQ About Products

Noorio security cameras support Amazon Alexa. You can stream videos via Alexa voice commands.Google Assistant support is in development and will be delivered in the coming months.

You can download Noorio app in App stores or Google play on your phone.
The App allows you to manage devices easily, supports simultaneous login of multiple devices, alerts with AI-human detection, etc. More functions are waiting for you to experience.

A Noorio security camera can be controlled by multiple cell phones, as long as you log in to the Noorio App with the account ID linked to the camera.

Noorio battery security camera keeps recording even if there is no internet.
Moreover, it's powered by a built-in rechargeable battery rather than getting electricity from power outlets. Save a lot of trouble running wires. Enjoy the maximum flexible installation.

The viewing angle is 140°. The ultra-wide-angle allows you to monitor all the motions and never miss an event.

FAQ About Orders

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

Please contact us immediately to cancel the order. Otherwise, we’d be happy to guide you through the return and refund process for the looks you didn’t mean to order.

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. We do not accept returns from 3rd party retailers at this time.

Yes! International Shipping depends on the number of orders and countries